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Posted on: March 4, 2021

Novel Coronavirus (COVID-19) Update

Plain Image with City logo and text stating Coronavirus update

On March 3, 2021 the State moved Santa Clara County into the REd Tier of the State's Blueprint for a Safer Economy.  The City is cautiously optimistic about this change while still urging the use of masks and social distancing to protect the health of our community.  

We remain committed to the health and safety of our community. Your health and safety is our top priority and we are committed to working together to help our community get through this together. Information continues to change rapidly, please check back often for updated information regarding resources for residents, seniors, businesses, and more.

For up-to-the-minute updates, please visit the City accounts on Facebook (@cityofgilroy), and Instagram (@cityofgilroy).  For emergency alerts, please sign up for AlertSCC and Nixle.




Novel (new) Coronavirus
Stay healthy and up to date on novel coronavirus.
 Public Health Department
Nuevo Coronavirus
Manténgase saludable y actualizado sobre el nuevo coronavirus.
 Public Health Department


On March 3, 2021 the State moved Santa Clara County into the Red Tier of the State's Blueprint for a Safer Economy.

As Santa Clara County enters the “Red Tier” of the State’s Blueprint framework, the County is lifting local activity-specific health directives, effective Wednesday, March 3, 2021.  All activities are still subject to the State’s rules and to the local Risk Reduction Order.

As certain activities are allowed to resume, the County Health Officer urges residents to proceed with caution.  COVID-19 case rates, hospitalizations, and deaths are falling, but still remain very high.  Vaccinations are occurring as quickly as supplies allow, but most people in our community are still not vaccinated.  New variants of the virus that may spread more easily or cause more severe illness are present in our county; however, their impact on our local epidemic is largely unknown.  Just because the State allows certain activities to resume or adopts certain COVID protocols, that does not mean that those activities are safe.  In fact, the State’s health orders allow many activities that are risky, and upcoming changes by the State will make that even more true.

The novel coronavirus spreads primarily through the air.  To keep yourself, your family, your friends and neighbors, and our broader community safe, follow these core principles:

  1. Go outdoors. Outdoor activities are far safer than indoor ones. 
  2. Stay masked. Consistent use of face coverings, especially double-masking, both indoors and outdoors, is very effective at preventing spread of the coronavirus.
  3. Maintain at least 6-foot distance from others. Social distancing from those who do not live with you is effective at keeping the virus away.
  4. Avoid crowds. The fewer people you encounter and interactions you have, the smaller the chance the virus will spread.
  5. Get vaccinated when it’s your turn. All federally approved vaccines work well and will help keep you, your family, and your friends safe.

As a reminder, the County Risk Reduction Health Order still requires everyone to follow all State rules, use face coverings, and maximize social distancing; and all entities must continue to implement a Social Distancing Protocol, maximize telework, and immediately report cases to Public Health.

If conditions worsen, strong local mandatory measures may again be necessary.  The County Health Officer strongly urges everyone to exercise great caution and good judgment in these next critical weeks and months.  For more information, visit sccgov.org/cv19.

 

Additional information is available at the links below.

California Blueprint for a Safer Economy

State FAQs Button

County Order

County FAQs

 

Current City Services

City facilities and buildings will remain closed to the public per the Santa Clara County Public Health Department’s revised shelter-in-place orders, until further notice.  Essential services provided by the City such as emergency services and water and sewer operations will continue.

The following City services have closed facilities, but are still providing service to our community remotely:

Community Development - call (408) 846-0451

  • Building Services:  Per the updated May 4th, Santa Clara County Shelter in Place Order and as permitted under the State Shelter Order. All small and large construction activities are allowed to continue under the Construction Safety Protocols listed in Appendix B of the Shelter in Order.

On-site inspections will only be conducted on those sites adhering to safety protocols outlined in Appendix B. Some inspections may be performed remotely through the use of photos or videos. Please view the Building-Safety-Division page for more information or call 408-846-0451. Electronic building plan submittals are being accepted and reviewed. All electronic submittal communication will take place over email, phone, or other electronic means. Send your electronic plan submittal to PlanSubmittal@cityofgilroy.org.

  • Code Enforcement: Code Enforcement staff are currently only responding to life/safety matters. If there is an immediate threat, please call 9-1-1. For non-urgent life/safety code enforcement matters, please call 408-846-0451 and leave a message. Someone will respond within two business days.
  • Encroachment Permits: The City will continue to issue encroachment permits for essential work, and to support projects identified as essential by the County order. No other work will be permitted in the City right-of-way at this time. If you believe your project is classified as essential and requires an encroachment permit, please submit the permit application via email to permit.tech@cityofgilroy.org. The permit application is available on our City website at http://www.ci.gilroy.ca.us/244/Encroachment-and-Transportation-Permits. You should receive a response within two business days.
  • Fire Inspection, Hazardous Materials, and Wastewater Pre-Treatment: Fire Prevention staff are currently only responding to life/safety matters. If there is an immediate threat, please call 9-1-1. For non-urgent life/safety fire inspection, hazardous materials, or pre-treatment matters, please call 408-846-0451 and leave a message. Someone will respond within two business days. There is limited review of new construction plan checks for essential projects/operations.
  • Housing Services: Housing staff is providing limited, remote services including the review of quarterly reports and payments to agencies that are CDBG and Gilroy Housing Trust Fund, recipients. Staff will reach out via email requesting quarterly reports.
  • Planning Division:  Remote service is available for Planning applications. All communication will be conducted through email, phone, or other electronic means. New applications are being accepted at this time. 

Due to limited staff availability, turn-around times may be delayed. For questions about the status of applications already submitted to Planning, please call 408-846-0451 and leave a message.

Human Resources/Risk Management - call (408) 846-0228


Finance - call (408) 846-0420

  • Business Licensing: Finance is able to renew or process new business licenses.  

Renewal notices have been mailed to businesses and payments can be mailed to Attn: Business License Renewal, City of Gilroy, 7351 Rosanna St, Gilroy, CA 95020.  Please allow 4-6 weeks for business license certificates to arrive.

New businesses may access the business license application and information on the City's Business License page.  The completed application can be emailed to UB@cityofgilroy.org or mailed to Attn: Business Licensing, City of Gilroy, 7351 Rosanna St, Gilroy, CA 95020 for review and processing. Please allow 2 weeks for review and processing.

Business license questions? Please contact us at UB@cityofgilroy.org or you may leave a voicemail at (408) 846-0420.

  • Utilities: City Hall offices are currently closed and we are not able to receive payments in-person. Payments can be made online at https://www.onlinebiller.com/gilroy/or mailed to CITY OF GILROY, PO BOX 398842, SAN FRANCISCO, CA 94139-8842.
    • Monthly statements are being issued;
    • Payment plans are available, please email your request to UB@cityofgilroy.org or leave a message at (408) 846-0420;
    • Late penalties will not be applied to bills that become due during the closure of City Hall;
    • Water service will not be terminated for non-payment;
    • To stop or start water service, please submit the service application via email at UB@cityofgilroy.org, fax to (408) 846-0421 or mail to the Finance Department, City of Gilroy, 7351 Rosanna St, Gilroy, CA 95020;
  • For questions regarding water service or payments, please contact Finance Department staff via email at UB@cityofgilroy.org or leave a message at (408) 846-0420. Please note we are experiencing a high volume of customer contacts and response times are taking longer than usual.

    The City is still providing essential maintenance and operations for local utilities water and sewer, such as:

    • Water
      • Maintain Water Supply and Treatment
      • Ensure the safety of all wells, mains, pump stations, and reservoirs
      • Water service turn-ons
      • Water quality testing
    • Sewer
      • Maintain safe wastewater collection system
      • Ensure the safety of siphons and pump/lift stations
      • Maintain Sewage Treatment operations

Public Works - call (408) 846-0451

  • Development Application Review and Engineering: Public Works staff are currently reviewing development projects, proceeding with inspection of projects, coordinating and reviewing maintenance agreements, and providing stormwater compliance reviews as necessary.
  • Encroachment Permits: The City will continue to issue encroachment permits for essential work, and to support projects identified as essential by the County order. No other work will be permitted in the City right-of-way at this time. If you believe your project is classified as essential and requires an encroachment permit, please submit the permit application via email to permit.tech@cityofgilroy.org. The permit application is available on our City website at http://www.ci.gilroy.ca.us/244/Encroachment-and-Transportation-Permits. You should receive a response within two business days.
  • Transportation (Hauling) Permits: Transportation permits for the hauling of material to support essential services will continue to be permitted by the City. Please submit the permit application via email to permit.tech@cityofgilroy.org. The permit application is available on our City website at http://www.ci.gilroy.ca.us/244/Encroachment-and-Transportation-Permits. You should receive a response within one business day.

Recreation - call (408) 846-0460

  • Public Parks and Facilities: Public parks are open, however, playgrounds, dog parks, handball courts, and basketball courts are closed. Tennis courts are open at this time.  The City will continue to ensure the safe operation of parks with weed abatement, opening and closing parks, and emptying trash bins. The City will also continue to maintain essential buildings with increased custodial services.
  • Recreation Classes & Programs: All recreation programs including adaptive, adult, preschool, youth, sports, and youth programs have been canceled. Refunds will be automatically issued. Please contact the Recreation Division for more information at 408-846-0460.  Check out our Virtual Recreation Center for activity ideas and virtual activity resources.
  • Reservations of City Facilities & Public Parks: All reservations for City facilities and public parks will be canceled with automatic refunds.
  • Senior Center: All senior programs are canceled.  Box lunches and the Second Harvest Food Bank Brown Bag will continue to be provided.

Partner Agencies

Recology South Valley 

Gilroy Unified School District 

Gavilan College

Information for Businesses and Employees Button

Preventing Spread

Sick

Resources


Food and Meal Resources

Financial and Rental Resources

Utility Resources

How You Can Help

Additional Resources

Stay Informed

Information is changing frequently.  The Health Department has a webpage dedicated to novel coronavirus (COVID-19) in English and Spanish at www.sccphd.org/coronavirus.  The City of Gilroy will also keep a direct weblink to the County Public Health page at www.cityofgilroy.org.


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